The city of Christchurch, New Zealand, incurred significant damage due to a series of earthquakes in 2010 and 2011. The city had, by the late 2010s, regained economic and social normalcy after a sustained period of rebuilding and economic recovery. Through the concerted rebuilding effort, a modern central business district (CBD) with redesigned infrastructure and amenities was developed. The Christchurch rebuild was underpinned by a commitment of urban planners to an open and connected city, including the use of innovative technologies to gather, use and share data. As was the case elsewhere, the COVID-19 pandemic brought about significant disruptions to social and economic life in Christchurch. Border closures, lockdowns, trading limitations and other restrictions on movement led to changes in traditional consumer behaviors and affected the retail sector’s resilience. In this study, we used CBD pedestrian traffic data gathered from various locations to predict changes in retail spending and identify recovery implications through the lens of retail resilience. We found that the COVID-19 pandemic and its related lockdowns have driven a substantive change in the behavioral patterns of city users. The implications for resilient retail, sustainable policy and further research are explored.
The coordination of actors has been a major focus for much of the research in the disaster relief humanitarian logistics discipline. While much of this literature focuses on the initial response phase, little has been written on the longer term recover phase. As the response phase transitions into the longer term recover phase the number and types of actors change from predominantly disaster relief NGOs to more commercial entities we argue that humanitarian values should still be part of the rebuild phase. It has been noted that humanitarian actors both cooperate and compete at the same time (Balcik, Beamon, Krejci, Muramatsu and Ramirez, 2010), in a form of behavior that can be described as ‘co-opetition’ (Nalebuff and Brandenburger, 1996). We use a case study approach to examine an organizational model used to coordinate civil and commercial actors for the rebuild of the civil infrastructure for Christchurch, New Zealand following a series of devastating earthquakes in 2010/11. For the rebuild phase we argue that ‘co-opetition’ is a key behaviour that allows the blending of humanitarian and commercial values to help communities rebuild to a new normal. While at this early stage our contribution is limited, we eventually hope to fully elaborate on an organisational model that has been created specifically for the tight coordination of commercial actors and its relevance to the rebuild phase of a disaster. Examining the behaviour of co-opetition and the structures that incentivise this behaviour offers insights for the humanitarian logistic field.
Today there is interest in building resilient communities. Identifying and managing the risks of natural hazards with communities who face compounding hazards is challenging. Alpine ski areas provide a unique context to study this challenging and complex process. The traditional approach taken to manage natural hazards is discipline-centric and focuses on common (e.g. high probability low consequence) natural hazards such as avalanches. While this thesis acknowledges that the common approach is rational, it argues that we can extend our communities of practice to include rare (e.g. low probability / high consequence) natural hazards such as earthquakes. The dynamically complex nature of these ‘rare’ hazards limits our understanding about them, but by seeking and using the lived experiences of people in mountain communities some knowledge can be gained to help improve our understanding of how to adapt. This study focuses on such an approach in the context of alpine ski areas prone to earthquakes as a first step toward identifying key policy opportunities for hazard mitigation in general.
The contributions can be broken down into methodological, contextual, and theoretical pursuits, as well as opportunities for improving future research. A development mixed method triangulated approach was justified because the research problem (i.e. earthquakes in ski areas) has had little consideration. The context provided the opportunity to test the integration of methods while dealing with the challenges of research in a novel context. Advancement to fuzzy cognitive mapping was achieved through the use of unsupervised neural networks (Self-organizing Maps or Kohonen Maps). The framework applied in the multi-site case study required a synthesis of current approaches, advances to methods and a functional use of cultural theory. Different approaches to participatory policy development were reviewed to develop a research protocol that was accessible.
Cultural theory was selected as a foundation for the thesis because of its’ preference for plural rationalities from five ways of organizing. Moreover, the study undertook a shift away from the dichotomy of ‘methodological individualism’ and ‘methodological collectivism’ and instead chose the dividual (i.e. social solidarities that consist of culural biases, behavioral strategies and social relations) as a consistent unit of analysis despite three different methodologies including: field studies, qualitative interviews, and fuzzy cognitive maps. In this sense, the thesis sought to move away from ‘elegant solutions’ from singular solidarities or methods toward a research philosophy that sustains requisite variety and clumsy solutions. Overall the approach was a trandisciplinary framework that is a step toward sustainable hazards mitigation.
The results indicate that the selections of risks and adaptation strategies associated with the in-situ hazards are driven by roles that managers, workers, and riders play in the context. Additionally, fuzzy cognitive maps were used as an extension of qualitative interviews and demonstrated the potential for power struggles that may arise between participant groups when considering strategies for preparation, response and recovery. Moreover, the results stress that prolonged engagement with stakeholders is necessary to improve the policy development process. Some comments are made on the compatibility condition of congruence between cultural biases, behavioural strategies, and social relations. As well, inclusion of the hermit/autonomous solidarities is stressed as a necessary component of future applications of cultural theory. The transdisciplinary mixed-method framework is an approach that can be transferred to many other vital areas of research where integration is desirable.
