The Earthquake Commission has offered a formal apology for its handling of quake claims in Canterbury. The apology from its chair, Sir Michael Cullen, is included in its just released annual report. Conan Young reports.
A Christchurch insurance advocate says the new Canterbury Earthquake Insurance Tribunal may finally be the solution to get unresolved claims from the 2010 and 2011 Canterbury earthquakes settled. The government has launched an earthquake insurance tribunal to try to finally resolve outstanding insurance claims from the Canterbury earthquakes. Dean Lester, who acts as a insurance claim preparer in Christchurch, told our reporter Rachel Graham the tribunal will have the power to get on and make a decision on the key sticking points, without people facing the huge cost of a high court trial.
Almost half the ACC applications made for mental injuries caused by the Christchurch mosque attacks have been turned down. By the end of April, 85 people had made claims for mental injuries and thirty-five of them had been declined. Decisions are pending on another 25 claims. A woman who suffered post-traumatic stress disorder after the 2011 Christchurch earthquake, and didn't qualify for ACC, says that's tragic. Kirsty Cullen says leaving people who have psychological problems without support from ACC is history repeating. Veronica Schmidt reports.
Christchurch homeowner Bob Burnett says lengthy delays in resolving his earthquake insurance claim is destroying his finances and affecting his kids' health. He's calling for a Royal Commission into the conduct of the insurance sector.