Architect Bob Burnett is part of a class action group yet to resolve claims with Southern Response. The group argues the insurer, which was established to settle outstanding AMI claims, has systematically short-changed them. Mr Burnett said the insurer had done more damage to his home than had been done in the earthquakes. The 40 members of the class action group head to court next Wednesday.
The government has announced a new "hub" offering a bunch of separate services to Christchurch locals with ongoing earthquake-related problems.
Thompson and Clark hasn't just been paid by the government to spy on Greenpeace and earthquake claimants in Christchurch. It's also been monitoring the activities of another three activist groups, including Oil Free Wellington.
Insurance company, Tower, says it's started the year on a positive note despite bad weather and lingering complex claims from the Christchurch earthquakes.
A Christchurch man has begun a hunger strike over an earthquake insurance claim. Fonterra changes its policy and promises to pay bills more promptly.
A Canterbury woman has finally settled an insurance claim seven years to the day her family home was damaged in the February 2011 Christchurch earthquake.
A Christchurch earthquake insurance specialist says a critical report of the Earthquake Commission is a good start but doesn't go far enough. The report by an independent ministerial advisor says EQC staff have no confidence in their own data, and that the organisation needs to dramatically improve the way it communicates with claimants. The advisor, Christine Stevenson, said EQC was unable even to tell her how many claims it's still dealing with from the Canterbury earthquakes. Dean Lester is a Christchurch insurance advocate and claims preparer. He talks to Susie Ferguson.
Nearly seven years on from the Christchurch earthquake, some quake damaged homeowners with unresolved insurance claims say they are being driven to the point of complete exhaustion.
As IAG and Southern Response's limitation periods for claims resulting from the February, 2011 earthquake nears, Christchurch lawyer Peter Woods says the current situation is a "bloody mess".
The government is hoping a new one-stop shop will help homeowners in Canterbury still struggling with insurance claims, but as Logan Church reports, this isn't the first initiative of its kind in the quake-rattled city.
A Christchurch homeowner in a five year battle with the Earthquake Commission over the damaged house she unwittingly bought says a critical new report about EQC tells her nothing new. The 27 page review by Independent Ministerial Advisor Christine Stevenson looks at how to resolve the 3,600 claims that still haven't been settled after the 2010 and 2011 quakes. The recommendations include getting the Commission to hire more staff and to stop forcing people to use the Official Information Act to get their files. It also suggests giving EQC more power to settle the on-sold claims where people bought houses under the impression all damage had been identified and fixed. Georgina Hannafin has a home that needs $260,000 worth of repairs but EQC has offered her just $48,000.
It's almost eight years to the day since the first Christchurch earthquake, and as anyone who lives in Christchurch knows, some insurance claims are still in dispute. Dodgy repairs are still being discovered and previously undiscovered damage is being found. Earthquake Commission minister Megan Woods says as problems emerge, people can come back and ask for re-repairs or have their home looked at. But just how much money is in the National Disaster Fund?
More than 600 Christchurch home-owners face a wait of up to 18 months before its decided who foots the bill for earthquake repairs that could cost hundreds of millions of dollars. The problem - first revealed on Checkpoint in March - is that owners bought homes thinking all quake damage had been identified and fixed - only to find more problems that weren't addressed. The people affected cannot claim on their insurance - because the damage pre-dates them buying the house - and any grant from the Earthquake Commission is capped. EQC has publicly apologised to those affected but the Minster, Megan Woods, says it's unclear who will pay for the needed repairs.
A lawyer who is suing Southern Response on behalf of earthquake claimants says he was intimidated by private investigators for another government agency in 2013. Southern Response is in charge of settling the outstanding quake claims of former AMI customers in Christchurch, but is now under investigation by the public sector watchdog, the State Services Commission. The Commission is looking at whether standards of integrity and conduct for state servants have been breached in its hiring of security company, Thompson and Clark. Southern Response says it hired the firm in 2014 to assess the level of risk some customers posed to staff. Lawyer Grant Shand tells Guyon Espiner he's waiting to see the results of the inquiry.
It could be up to 18 months before 660 Christchurch homeowners know who will pay for earthquake damage repairs with a $1 billion price tag. The bill to fix houses in Christchurch that weren't repaired properly the first time round, or have suffered more damage in aftershocks, is climbing - and the government can't say who's liable. The problem is the homes have new owners who can't claim on theri insurance because the damage pre-dates them owning the home. Earlier Greater Christchurch Regeneration Minister Megan Woods told us the previous National government put no plan in place, and the current government is being left to pick up the pieces. Former Christchurch earthquake recovery minister Gerry Brownlee disputes the issue.
The former Earthquake Commission minister, Gerry Brownlee, is defending EQC over claims its assessors in Christchurch were not properly qualified. A growing number of homeowners in the city are discovering EQC assessors have completely missed quake damage including broken foundations costing hundreds of thousands to repair. That's been disastrous for people who've bought homes with hidden damage who are sometimes finding private insurers unwilling to cover the cost of putting right mistakes made by EQC. The company hired by EQC to carry out repairs was Fletcher Construction. Its chief executive at the time, Mark Binns, told Checkpoint that EQC probably hired unqualified people to assess quake damaged homes. Gerry Brownlee refused to be drawn on the comments from Mr Binns. But when asked by RNZ Christchurch reporter, Conan Young, if it was acceptable to have retired policemen, school principals and vacuum cleaner salesmen carrying out assessments for EQC, he admitted finding enough people to do the job was a challenge.
MARK PATTERSON to the Minister of Defence: What progress has been made on the coalition Government’s commitment to expand the Limited Service Volunteer Scheme? Hon SIMON BRIDGES to the Prime Minister: Does she stand by all of her Government’s policies and actions? KIRITAPU ALLAN to the Minister of Finance: What discussions did he have on economic issues on his trip to South Korea and Singapore? Hon STEVEN JOYCE to the Minister of Finance: Does he still intend for all new capital expenditure in Budget 2018 to fit within the $3.4 billion capital allowance as stated in the 2018 Budget Policy Statement? Hon MICHAEL WOODHOUSE to the Minister of Housing and Urban Development: Does he stand by all his statements on the proposed Kiwibuild programme? GOLRIZ GHAHRAMAN to the Minister of Statistics: How is this year’s census different from previous years? MELISSA LEE to the Minister of Broadcasting, Communications and Digital Media: Does she believe it is important for State-owned broadcasters to be independent? JONATHAN YOUNG to the Minister for Regional Economic Development: Does he stand by all the decisions and statements he has made regarding the Provincial Growth Fund? Dr DUNCAN WEBB to the Minister responsible for the Earthquake Commission: What steps has she taken to speed up the fair resolution of outstanding claims relating to the Christchurch earthquakes that occurred seven years ago? Hon NATHAN GUY to the Minister of Agriculture: Does he stand by all of his statements and actions? Hon MARK MITCHELL to the Minister of Defence: Does he stand by all his statements? JO LUXTON to the Minister of Education: What concerns does he have about the future provision of vocational education in New Zealand’s regions?