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Seven thousand claims already into EQC

Audio, Radio New Zealand

The Earthquake Commission has already received about 7,000 claims from last week's Kaikoura quake. EQC expects the number of claims to be fewer than in Christchurch.

Last-minute claims flood into Earthquake Commission

Last-minute claims for property damage caused by the Canterbury earthquake are flooding into the Earthquake Commission as the deadline looms. Homeowners have responded to an eleventh-hour hurry up, and the number of claims being lodged daily has almost quadrupled.

Baseless excuses for delaying earthquake claims

Audio, Radio New Zealand

The Earthquake Recovery Minister says he's sick of insurance companies giving baseless excuses for delaying earthquake claims in Christchurch .

Weather: Insurance lawyer's advice for flood damage claims

Audio, Radio New Zealand

Thousands of people are making insurance claims after heavy rain and flooding in the north of New Zealand, especially in Auckland. Insurance lawyer Peter Woods has worked on property claims for earthquake damage in Canterbury and Marlborough.. He has also been an Independent Specialist Adviser to the government. Peter talks to Lisa Owen.

Deadline looms for Christchurch quake claims

Audio, Radio New Zealand

People have until midnight tonight to lodge a claim with the Earthquake Commission for property damaged in the February Christchurch earthquake.

Police investigate first cases of fraudulent earthquake claims

Audio, Radio New Zealand

Christchurch police have made their first arrest for false claims over earthquake damage, charging a local woman with obtaining by deception.

EQC fund to be wiped out by Canterbury earthquake claims.

Audio, Radio New Zealand

The Canterbury earthquakes will wipe out all the funds held in reserve to cover claims to the Earthquake Commission.

Quake claims affect Suncorp NZ result

Audio, Radio New Zealand

The insurance arms of Suncorp New Zealand have reported lower profits off the back of the Kaikoura earthquake and a rise in Canterbury earthquake claims. .

Residents frustrated waiting for EQC claims

Audio, Radio New Zealand

People in Canterbury with homes damaged by the February 22nd earthquake have less than six hours left to lodge a claim with the Earthquake Commission.

CCC's bill to settle insurance claim $9M and climbing

Audio, Radio New Zealand

Official figures show the Christchurch City Council's legal bill to settle its earthquake insurance claims is sitting at nine million dollars, and climbing.

EQC has two days to settle almost 2500 quake claims

Audio, Radio New Zealand

The Earthquake Commission has just two days to settle all of the Canterbury earthquake claims worth less than 15-thousand-dollars.

EQC respond to claims of inadequate assessments

Audio, Radio New Zealand

EQC's manager for the Canterbury home repair programme, Reid Stiven, respondes to claims of misleading estimates of damage to household foundations from the 2010 and 2011 earthquakes.

Tower full-year loss widens, proposes new quake claims company

Audio, Radio New Zealand

The insurance company, Tower, has strongly criticised the time it's taking to settle Canterbury earthquake claims and says the insurance system for handling such disasters is broken.

Claims for uninhabitable homes in Canterbury still rising

Audio, Radio New Zealand

The Earthquake Commission says claims from Canterbury homeowners are pouring in with 45,000 recorded so far, and 100,000 expected by the time the dust settles.

New quake claim could push residents higher up queue

Audio, Radio New Zealand

Canterbury residents who haven't seen hide nor hair of a Earthquake Commission inspector have been told they might need to make a fresh claim to get noticed.

Cyclone Gabrielle: Minister on insurance help service set to launch today

Audio, Radio New Zealand

Those displaced or affected by the Auckland floods and Cyclone Gabrielle can get help with insurance claims through a new service from today. The Government has launched the New Zealand Claims Resolution Service for homeowners to resolve issues and settle claims. The service is modelled on two that were used during the Canterbury earthquakes. Minister of Commerce and Consumer Affairs Duncan Webb spoke to Guyon Espiner.

Tower takes further profit hit on lingering quake claims

Audio, Radio New Zealand

Shares in the insurance company, Tower, have plunged close to 20 percent today after it said its profits will likely fall more than 16-million dollars because of Canterbury earthquake claims.

EQC apologises for handling of Canterbury quake claims

Audio, Radio New Zealand

The Earthquake Commission has offered a formal apology for its handling of quake claims in Canterbury. The apology from its chair, Sir Michael Cullen, is included in its just released annual report. Conan Young reports.

Insurers worry about dealing with earthquake claims well

Audio, Radio New Zealand

A new survey shows New Zealand insurers are worried the industry's reputation could be ruined if it does not deal well with the huge number of claims from the Christchurch earthquakes.

Insurance Council responds to claim quake insurance too complex

Audio, Radio New Zealand

Overlapping claims and general confusion are delaying money payable to New Zealand for damage from the Canterbury earthquakes. The money involved is payable through reinsurance schemes taken out by insurance companies in this country, with firms overseas.

Union rejects claims of illegal activity

Audio, Radio New Zealand

More on allegations from the Earthquake Commission that some contractors have been filing false invoices for work done on the Christchurch rebuild.

Earthquake Recovery Minister denies lobbying claims

Audio, Radio New Zealand

The Earthquake Recovery Minister and the Insurance Council both deny that insurance companies pressured the Government to relax building guidelines in Canterbury.

EQC defends its record

Audio, Radio New Zealand

The Earthquake Commission is insisting the current model for settling earthquake claims is the right one. That's despite a report from one of the country's largest insurers that says the system is inefficient and is having a significant impact on the timely resolution of claims in Christchurch.

Optimism for Christchurch quake insurance tribunal

Audio, Radio New Zealand

A Christchurch insurance advocate says the new Canterbury Earthquake Insurance Tribunal may finally be the solution to get unresolved claims from the 2010 and 2011 Canterbury earthquakes settled. The government has launched an earthquake insurance tribunal to try to finally resolve outstanding insurance claims from the Canterbury earthquakes. Dean Lester, who acts as a insurance claim preparer in Christchurch, told our reporter Rachel Graham the tribunal will have the power to get on and make a decision on the key sticking points, without people facing the huge cost of a high court trial.

Canterbury homeowners ‘systematically short-changed’ by insurer

Audio, Radio New Zealand

Architect Bob Burnett is part of a class action group yet to resolve claims with Southern Response. The group argues the insurer, which was established to settle outstanding AMI claims, has systematically short-changed them. Mr Burnett said the insurer had done more damage to his home than had been done in the earthquakes. The 40 members of the class action group head to court next Wednesday.

Southern Response settles quake homeowners' class action claim

Audio, Radio New Zealand

A Christchurch couple in a long running dispute over the insurance payout for their earthquake damaged home have reached an out-of-court settlement with Southern Response. The class action was brought on behalf of former AMI Insurance/Southern Response policyholders who believe the company misled them into settling their claims for less than their policies entitled them to. The lawyer for Brendan and Colleen Ross, Grant Cameron, talks to Max Towle about the settlement.