As we approach the tenth anniversary of the Christchurch earthquake there are renewed calls for an inquiry into how Southern Response dealt with Canterbury earthquake claimants. Last year the government set up a support package for those who were short changed by Southern Response for their earthquake repairs. It came after a landmark High Court case found Southern Response misled and deceived Karl and Alison Dodds. Insurance claimants advocate, Ali Jones, says ten years on, lessons haven't been learned from how people were treated by Southern Response. She told RNZ reporter Sally Murphy that dealing with them is hell.
Forty Christchurch homeowners have headed back to court, as they seek to take a class action against earthquake insurer Southern Response.
It is understood 26 Christchurch earthquake claimants who took class actiona against Southern Response are close to reaching an out of court settlement.
The High Court has said 40 Christchurch homeowners wanting to take a class action against earthquake insurer Southern Response can move forward with their claim.
A Christchurch couple locked in an ongoing legal battle with state-owned quake insurer Southern Response says it is sobering for a Court of Appeal decision to go their way, one decade on from the harrowing earthquakes.
An earlier High Court decision found Southern Response guilty of misleading and deceptive behaviour when it short-changed Karl and Alison Dodds tens of thousands of dollars after their quake damaged house was written off.
The Dodds say they were tricked into accepting a lower offer from Southern Response only to later discover the insurer had kept secret from them a second higher estimate to rebuild their damaged house, a so-called second secret detailed repair and rebuild analysis (DRA).
The High Court ordered Southern Response to pay the Dodds almost $180,000 in damages, plus costs.
But the government appealed the decision, saying it needed clarity, because of the thousands of similar cases it could be liable for.
The Court of Appeal reduced the damages Southern Response has to pay $10,656.44 due to an earlier error in calculations.
The Minister responsible Grant Robertson has declined to be interviewed.
Southern Response also declined to be interviewed. Neither have ruled out appealing the decision in the Supreme Court.
A Christchurch couple in a long running dispute over the insurance payout for their earthquake damaged home have reached an out-of-court settlement with Southern Response.
The class action was brought on behalf of former AMI Insurance/Southern Response policyholders who believe the company misled them into settling their claims for less than their policies entitled them to.
The lawyer for Brendan and Colleen Ross, Grant Cameron, talks to Max Towle about the settlement.
A class action taken by 40 Canterbury earthquake claimants against Southern Response heads to court tomorrow.
Southern Response is back in court today - this time having a final go at arguing that a class action against it should not be an 'opt-out'.
Christchurch residents Brendan and Colleen Ross say the state insurer deliberately withheld the true cost of repairing their home which was damaged in the Canterbury earthquakes.
They are now among 3000 people represented in a class action led by Christchurch lawyer Grant Cameron.
In September last year the Court of Appeal decided the class action could proceed on an 'opt-out' basis - which means it would cover more people and potentially cost the state-owned insurer more money if it loses.
Southern Response is challenging that decision in the Supreme Court, a two day hearing wrapped up on Tuesday.
Checkpoint reporter Logan Church was there.
The State Services Commission is investigating Canterbury earthquake insurer Southern Response. A new pharmacy council ethics code has upset doctors.
A lawyer who is suing Southern Response on behalf of earthquake claimants says he was intimidated by private investigators for another government agency in 2013. Southern Response is in charge of settling the outstanding quake claims of former AMI customers in Christchurch, but is now under investigation by the public sector watchdog, the State Services Commission. The Commission is looking at whether standards of integrity and conduct for state servants have been breached in its hiring of security company, Thompson and Clark. Southern Response says it hired the firm in 2014 to assess the level of risk some customers posed to staff. Lawyer Grant Shand tells Guyon Espiner he's waiting to see the results of the inquiry.
A lawyer acting for Christchurch home-owners short changed in earthquake settlements says a new plan announced by the government is likely to run into trouble.
Last year in a landmark case, the High Court found the government's claim settlement agency, Southern Response, misled and deceived Karl and Alison Dodds.
It ordered the government to pay the couple nearly $180,000.
The government has now set up a package for other Southern Response claimants who settled before October 2014.
Its estimated about 3000 people will be eligible to benefit.
But most of them are already taking part in a class action led by Brendan and Colleen Ross.
Their lawyer Grant Cameron speaks to Corin Dann.
A Christchurch couple fighting their insurer and the Earthquake Commission in court say accepting EQC's offer would leave them massively out of pocket.
Major Australian law firm Maurice Blackburn has agreed to underwrite a class action law suit against Southern Response seeking redress for Canterbury earthquake claimants. Christchurch lawyer Grant Cameron says "hidden costs" led to significant underpayments to about 3000 people. Maurice Blackburn is a law firm which specialises in class actions, its principal lawyer Martin Hyde joins Kathryn, along with Grant Cameron, to talk about why they think they have a strong case.
As IAG and Southern Response's limitation periods for claims resulting from the February, 2011 earthquake nears, Christchurch lawyer Peter Woods says the current situation is a "bloody mess".
National MP Gerry Brownlee says it's a great tragedy that the former chairman of government insurer Southern Response has been treated the way that he has. Ross Butler resigned on Tuesday night after a State Services Commission inquiry found Southern Response had broken its code of conduct and possibly the law, when it used private investigators to secretly record meetings of earthquake victims. The Minister for Christchurch Regeneration Megan Woods says Mr Butler was aware of what was going on, as was Mr Brownlee when he was a Minister.
The Supreme Court has ruled that a class action by Canterbury insurance holders against Southern Response can go ahead. Ali Jones, insurance claimants advocate explains to The Panel what this means for home owners who've been fighting for years to get their fair entitlements.
In response to the Canterbury earthquakes, the Government has built two villages in the suburbs of Linwood and Kaiapoi to provide temporary accomodation for those who've lost their homes. Our Christchurch correspondent, Katy Gosset, visited the Linwood Village and spoke to residents as they prepared for Christmas.
Is organising anarchists like herding cats? Apparently not. Sage Forest talks to an anarchists' collective with a deep faith in human nature. Beyond Resistance is a nation-wide anarchists' collective based in Christchurch. They hold regular meetings with the primary goal of empowering workers. But their faith in human nature has proven itself in the response to the earthquake crises. This, they say, is true anarchy at work.
Architect Bob Burnett is part of a class action group yet to resolve claims with Southern Response. The group argues the insurer, which was established to settle outstanding AMI claims, has systematically short-changed them. Mr Burnett said the insurer had done more damage to his home than had been done in the earthquakes. The 40 members of the class action group head to court next Wednesday.
There are 1,600 Canterbury homeowners with earthquake claims still open with EQC. About 100 homeowners turned up to a meeting organised by EQC Fix in Christchurch on Monday night - all with stories of home repair hell, botched repairs, or seemingly never-ending arguments with EQC, Southern Response, or their private insurer. They were all tired and wondering why they still had to fight more than nine years on from the first Canterbury Earthquake. Checkpoint video journalist Logan Church travelled to Christchurch to speak to those still fighting for what they believe they are entitled too.
The integrity of the entire public service is under scrutiny after revelations about the close relationship between a private security firm Thompson and Clark and the SIS and the Ministry for Primary Industries. In March, the State Services Commissioner Peter Hughes ordered an investigation after it was revealed the firm spied on Canterbury earthquake claimants for Southern Response. That was was further widened to include the Ministry of Business, Innovation and Employment which has been accused by Greenpeace of using the company to spy on them. On Tuesday as a result of RNZ inquiries, Mr Hughes widened the investigation even further to cover all government department and scores of other public sector agencies such as District Health Boards. State Services Minister Chris Hipkins is demanding answers. The SIS emails show a staff member and one of the Thompson and Clark directors were old friends who met regularly. Also an OIA request from RNZ News has triggered the uncovering of what the Ministry for Primary Industries describes as potentially serious misconduct by several former staff members. Joining us to explain the details are the reporters who have been doing this digging, Checkpoint's Zac Fleming and Conan Young. Thompson and Clark's Gavin Clark declined to come on Morning Report but in an email said Thompson and Clark is willing to cooperate fully with the SSC and will await the investigation to take its natural course.
