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Audio, Radio New Zealand

National MP Gerry Brownlee says it's a great tragedy that the former chairman of government insurer Southern Response has been treated the way that he has. Ross Butler resigned on Tuesday night after a State Services Commission inquiry found Southern Response had broken its code of conduct and possibly the law, when it used private investigators to secretly record meetings of earthquake victims. The Minister for Christchurch Regeneration Megan Woods says Mr Butler was aware of what was going on, as was Mr Brownlee when he was a Minister.

Audio, Radio New Zealand

A Christchurch earthquake insurance specialist says a critical report of the Earthquake Commission is a good start but doesn't go far enough. The report by an independent ministerial advisor says EQC staff have no confidence in their own data, and that the organisation needs to dramatically improve the way it communicates with claimants. The advisor, Christine Stevenson, said EQC was unable even to tell her how many claims it's still dealing with from the Canterbury earthquakes. Dean Lester is a Christchurch insurance advocate and claims preparer. He talks to Susie Ferguson.

Audio, Radio New Zealand

A Waikato primary school refuses to back down and re-enroll a violent eleven year old and the country's largest general insurer defends changes to home insurance policies in the wake of the Christchurch earthquakes.

Audio, Radio New Zealand

Before the earthquakes, Sarah Miles ran a psychotherapy practice in Christchurch. During the recovery phase she was astounded to find that when it comes to issues of real importance to the citizens â€" welfare, policyholder protection, economic security and education â€" politicians are conveniently deaf, dumb and blind. She’s written a book intended to expose the Government and the insurance industry's failure, she says, to protect the citizens of Christchurch and draw attention to the need for change to ensure that there is not a repeat of what she describes as the fiasco that happened in her city. Sarah Miles’ book, The Christchurch Fiasco â€" Insurance Aftershock and its Implications for New Zealand and Beyond, is published by Dunmore Publishing.

Audio, Radio New Zealand

Before the earthquakes, Sarah Miles ran a psychotherapy practice in Christchurch. During the recovery phase she was astounded to find that when it comes to issues of real importance to the citizens - welfare, policyholder protection, economic security and education - politicians are conveniently deaf, dumb and blind. She’s written a book intended to expose the Government and the insurance industry's failure, she says, to protect the citizens of Christchurch and draw attention to the need for change to ensure that there is not a repeat of what she describes as the fiasco that happened in her city. Sarah Miles’ book, The Christchurch Fiasco - Insurance Aftershock and its Implications for New Zealand and Beyond, is published by Dunmore Publishing.

Audio, Radio New Zealand

Before the earthquakes, Sarah Miles ran a psychotherapy practice in Christchurch. During the recovery phase she was astounded to find that when it comes to issues of real importance to the citizens - welfare, policyholder protection, economic security and education - politicians are conveniently deaf, dumb and blind. She's written a book intended to expose the Government and the insurance industry's failure, she says, to protect the citizens of Christchurch and draw attention to the need for change to ensure that there is not a repeat of what she describes as the fiasco that happened in her city. Sarah Miles' book, The Christchurch Fiasco - Insurance Aftershock and its Implications for New Zealand and Beyond, is published by Dunmore Publishing.

Audio, Radio New Zealand

Christchurch central seems to have a business micro-climate. And right now it's chilly. The CBD is nothing like it used to be before the 2011 earthquake and those businesses that re-opened say they really had no choice because of the demands of insurance companies.

Audio, Radio New Zealand

Phil Holdstock, a homeowner; Leanne Curtis, relationships manager for the Canterbury Communities' Earthquake Recovery Network, a network of residents association and community group representatives from the earthquake-affected neighbourhoods of Canterbury; and Jeremy Johnson, insurance partner at Wynn Williams in Christchurch.

Audio, Radio New Zealand

Topics - ready with the pumps at last this time, but thankfully not as much rain - so far - as feared for people in the low-lying Flockton Basin in Christchurch. Labour's proposing a special court be set up just to deal with earthquake insurance claims, as part of a policy around the Christchurch rebuild. The policy would see an Earthquake Court established to try to speed up the settling of 9,755 outstanding "over cap" insurance claims. John Banks will be gone by Friday from Parliament, at the behest of the ACT party with a gentle nudge from the Nats as well. The PM thinks it's a joke that the Civilian political party, run by Ben Uffindell and named after his satirical webite, will receive $33,000 of taxpayer funding for the coming election.

Audio, Radio New Zealand

158 other buildings may share CTV construction flaw; US defence chief lifts ban on NZ vessels in US ports; first snapshot of national standards data published today; Korean fishing boat officers fined more than $400,000; and SFO starts investigation into Christchurch earthquake insurance fraud.

Audio, Radio New Zealand

The debt stricken state-owned enterprise Solid energy is in crisis talks with the Treasury and its banks, two years after the Christchurch earthquakes, insurance companies are blamed for delays in the rebuild, and in dateline pacific Papua New Guinea is building up its military to build roads.

Audio, Radio New Zealand

More snow expected in Southland as region starts to mop up, United Future leader questions stability of Act, Seismologists say aftershocks tailing off for Canterbury, Questions raised over earthquake victims insurance, Gunmen attack tourists in Delhi shooting and Farm land drops two-thirds in value in one year.

Audio, Radio New Zealand

The Earthquake Commission says it's likely homes in the Christchurch suburb of Bexley, which sank and cracked in Saturday's quake, will be rebuilt. People in the hardest hit areas of Canterbury have been learning more about their insurance entitlements, as the commission's assessors arrive in Kaiapoi and Bexley to begin evaluating the damage.

Audio, Radio New Zealand

An insurance expert says a Supreme Court decision yesterday could open lawyers up to legal action from anybody who has bought a home in Christchurch since the 2010 and 2011 earthquakes. The court's decision makes it clear that insurers cannot be held liable for meeting the full replacement cost of a quake damaged home by the subsequent purchaser of that house.

Audio, Radio New Zealand

As the government eyes an EQC overhaul, Christchurch earthquake insurance specialist Dean Lester wants to see action, not hear more empty words. This after a report yesterday found EQC staff had no confidence in their own data, and the organisation needed to drastically improve its treatment of claimants. The minister in charge of the Earthquake Commission is calling for immediate changes to the organisation.

Audio, Radio New Zealand

A protest is underway outside insurance company Vero's Christchurch's office, with building owners dismayed to be still fighting for earthquake repairs 10 years on.  The protest was organised by the owners of an 11 unit apartment block in New Brighton, who says Vero is purposefully delaying progress to wear them down.  RNZ's reporter Rachel Graham is at the protest and spoke to Meriana Johnsen   

Audio, Radio New Zealand

British researchers have found smokers are twice as likely to succeed in quitting if they receive supportive text messages, the head of the Christchurch Earthquake Rebuilding Agency (CERA) Roger Sutton says there will be no quick end in sight for the ongoing insurance problems in Canterbury and the government's hoping a new deal with Bollywood film-makers could bring millions of dollars into New Zealand.

Audio, Radio New Zealand

It's almost eight years to the day since the first Christchurch earthquake, and as anyone who lives in Christchurch knows, some insurance claims are still in dispute. Dodgy repairs are still being discovered and previously undiscovered damage is being found. Earthquake Commission minister Megan Woods says as problems emerge, people can come back and ask for re-repairs or have their home looked at. But just how much money is in the National Disaster Fund?

Audio, Radio New Zealand

Gerry Brownlee is the Canterbury Earthquake Recovery Minister. Hugo Kristinsson is a South Brighton resident who stood for mayor last year on the issue of flood risk and land damage. David Stringer is the spokesperson for the community lobby group Insurance Watch - which has been seeking answers from the council since 2011 about the flood risk to the city. Nine to Noon speaks with all three about the recent flooding in Christchurch.